STARBUCKS AND SAVILE COMPANY DISPUTE OVER SPACE FOR CHARITY FUNDRAISING

STARBUCKS AND SAVILE COMPANY DISPUTE OVER SPACE FOR CHARITY FUNDRAISING

A dispute was sparked up last weekend between a charity worker, the manager of Star bucks, and a subcontractor of the shopping center, over permitted space for fund raising for the charity.

Martin Phillips was confronted by subcontractor, Mosun for the savills company, over whether he had permission to raise funds there, drawing his attention in particular to the part of the ground he was standing.
The fund raiser for NASA charity was told that the section where he was standing right in front of the exit of star bucks was actually not their property and that he had no permission to stand there. Although the charity worker offered to go back and stand in a position within the defined restrictions of star bucks premises, the subcontractor stopped him fund-raising until he had confirmed from star bucks that they had given him permission to fund raise in front of their shop.

Further complications arose because of a previous fall out between the manager and the subcontractor over dustbins requiring emptying, which may have influenced her delay in coming out to confirm her authorized permission for his fund raising. When she eventually came out to confirm the permission, she was told that she should have first contacted the overall head of the complex to inform them of her decision to grant permission so that they are aware of the presence of any charity worker in the area.

The disgruntled charity worker then had an altercation with the subcontractor before proceeding with his charity work, but was so aggrieved about the treatment he received that contacted a member of our team with the story. Meanwhile, the supervisor of the store, Lucy, made a separate complaint to the site supervisor, Mohammed. When The eye of media. com contacted Mohammed, he told us they always require information about charity workers fundraising in the area so that they can be vetted because of the possibility of fake charity workers, whom he believes exist. He pointed out that his employee- acting in a security capacity on the day- may have got a bit too excited in his manner and approach on the day in question.

However, Mohammed confirmed the existence of restrictions in terms of space which all charity fundraisers must adhere to. He also emphasized the need for the retailer to always inform them whenever a charity worker has been granted permission. It does beggar belief that space would be an issue of dispute when it comes to charity , especially given the good cause underlying the good deed embodied in charity work. In defense of various management centers in the country, their position has some currency when we consider their duty to provide enough space for customers to walk on their premises without having a charity worker in the middle of the center where they are moving from A to B.

But the reality of this case was that the space in dispute was literally within the confines of the Star Bucks coffee shop, yet a demarcation had to be drawn to highlight the spot that marks the boundaries, after which the rest of the premises belongs to the Center run by Savills company. Also disturbing is the requirement for the coffee shop to first notify the company of any granted permission they authorize. It all seems a bit much, i the absence of any good reason why the coffee shop could not be allowed autonomy over whom they grant permission.

Supervisor of Starbucks, Lucy, told The eye of media.com ”it’s all just a bit much, we gave the charity permission to raise funds, and the last thing I expected was this kind of hassle from their subcontractor. I think the argument over space raised by Mosun was completely unnecessary, and was just an excuse to exercise power. Their manager has apologized on his behalf. Mosun, who pleaded with The eye of media.com not to publish his surname, said it had all been a misunderstanding that arose out of his previous encounter with star bucks. He claimed he had only been doing his job with respect the issues of the bins, arguing that they posed a health hazard, something Star Bucks refute stating that they were only a few bin bags outside by a corner which were hardly noticeable and would have been cleared in due course. Star Bucks claim Mosun was arrogant and domineering in the manner he instructed for the removal, by giving them a deadline.

Spread the news