By James Simons-
Amazon have been taking photos of customers front doors to confirm delivery and ease identification of where products have been left for customers.
The unusual scheme was first revealed by USA Today, which revealed Amazon customers were receiving snaps of their front doors after deliveries.
Verge has also confirmed that delivery photos are already being seen by customers living in Oregon, Las Vegas, Indianapolis, Seattle, San Francisco, and the Northern Virginia metro areas. Customer’s Porches are being photographed with the delivered goods, as absolute proof the product was delivered. The scheme is gradually being extended to the Uk in what will also be used as confirmation of delivery in any circumstances where customers could claim not to have received what they ordered. Some believe the scheme may already be in place in the UK, but has not yet been announced.
The photos are included in the notice of deliver that all shoppers receive when a package arrives. Amazon introduced the scheme to also help customers identify their package if it is not positioned somewhere that is easily detectable. This also puts the duty on customers to thoroughly search their porche on occasions when they are expecting a package, since they would know Amazon have a procedure of taking photographs. It is a bright idea and gives both Amazon and the customer assurance of delivery.
In a statement, Amazon spokesperson Kristen Kish is reported as saying: “Amazon Logistics Photo On Delivery provides visual delivery confirmation.
“It shows customers that their package was safely delivered and where, and it’s one of many delivery innovations we’re working on to improve convenience for customers.”
One Amazon shopper posted about how she was impressed by the new service on Twitter.
“Technology is wild. Just watched a delivery guy drop off a package via our @ring doorbell, then take a pic of the package.”
“A second later, phone notification from @amazon saying my package was delivered and there’s picture available for viewing lol.”
Another Reddit user posted about the scheme back in August 2017, saying that his “delivery photo” showed his package left outside someone else’s property.